Field Service Technician – Palletizers

About Our Company:

At Infinity Machine & Engineering, we specialize in high performance packaging solutions for the tissue industry, including custom case packers, bundlers, wrappers, diverters, and conveyors. As a leader in the industry, Infinity applies the latest mechanical and electrical technologies to ensure the best in long-term operational efficiency. Infinity continuously searches for people that have a strong work ethic, want to make a difference, like to take risks, and push themselves to find creative solutions to difficult problems. Apply today and join our growing team!

Field Service Technician – Palletizers Essential Duties and Responsibilities:

  • Install, repair, and troubleshoot problems with palletizers both on-site and remotely.
  • Educate and train customers on equipment and safety features to ensure the continued proper functioning of the equipment.
  • Ensure that the production schedule commitments are met.
  •  Responsible for training on Infinity equipment including machine theory training, operator training, mechanical/electrical maintenance training, and troubleshoot training.
  • Must be technically proficient in Infinity’s machinery from an electrical and mechanical standpoint.
  • Provide recommendations on maintenance issues.
  • Provide technical support to sales representatives, and records key information to aid the sales team in quoting.
  • Maintain and grow relationships with customers while conducting yourself in a professional manner.
  • Must be available to travel to customer’s site in a moment’s notice.
  • Ability to read and comprehend electrical and mechanical layouts & prints.
  • Ability to travel domestically or internationally about 50% of the year.


  • Familiarity with industrial robots.
  • Specific Knowledge of Roboguide palletizing software.
  • ControlLogix PLC’s & RSLogix programming software.
  • PanelView HMI & FactoryTalk programming software.
  • Motion Control.
  • Familiarity with Microsoft Suite.
  • Strong written and communication skills.
  •  Ability to work independently and as a team.

Education & Experience:

  • High School Degree or GED.
  • Associate degree in Automation Engineering Technology, Electro-Mechanical with Automation experience; in lieu of degree 2 years’ experience.

Benefits Included in Offer:

  • Health, Dental, and Vision Insurance
  • 401K matching
  • Short term/long term disability insurance
  • Life Insurance
  • Supplemental benefits through Aflac
  • Flexible work schedule
  • Half-Day Fridays!
  • PTO
  • EAP
  • Much more!

Apply at: Field Service Technician – Palletizers

Infinity Machine & Engineering is an equal opportunity employer.