{"id":29,"date":"2020-06-23T14:25:02","date_gmt":"2020-06-23T19:25:02","guid":{"rendered":"https:\/\/infinitymec.wpengine.com\/?page_id=29"},"modified":"2025-01-08T17:42:17","modified_gmt":"2025-01-08T22:42:17","slug":"tech-services","status":"publish","type":"page","link":"https:\/\/infinitymec.com\/it\/tech-services\/","title":{"rendered":"SERVIZI TECNICI"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div data-parent=\"true\" class=\"vc_row row-container\" id=\"row-unique-0\"><div class=\"row limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-8 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><div class=\"vc_custom_heading_wrap\"><div class=\"heading-text el-text\" ><h2 class=\"h2\" ><span>Diamo assistenza stando dietro alle nostre macchine.<\/span><\/h2><\/div><div class=\"clear\"><\/div><\/div><div class=\"uncode_text_column\" ><p>Alla Infinity, siamo orgogliosi e siamo responsabili della qualit\u00e0 del nostro lavoro. In un mondo di produzione 24 ore su 24, di automazione ad alta velocit\u00e0 e livelli delle scorte gestiti in modo rigoroso, i nostri clienti hanno bisogno di qualcosa di pi\u00f9 di semplici apparecchiature di alta qualit\u00e0. Hanno bisogno di un servizio clienti affidabile e di tempi di consegna rapidi. Forniamo assistenza tecnica sia in loco che da remoto, grazie anche al supporto dell\u2019ingegneria interna all\u2019azienda. Il nostro obiettivo non \u00e8 solo quello di risolvere i problemi sulle apparecchiature esistenti in modo efficiente, ma \u00e8 anche quello di lavorare per migliorare le macchine future.<\/p>\n<ul>\n<li>I nostri tecnici che si occupano di assistenza sono i migliori del settore e possono offrire:<\/li>\n<li>Manutenzione in loco<\/li>\n<li>Preventive maintenance plans<\/li>\n<li>Risoluzione dei problemi da remoto tramite HMI<\/li>\n<li>Audit della macchina \/ Inventario dei pezzi di ricambio<\/li>\n<li>Test di accettazione in fabbrica<\/li>\n<\/ul>\n<p>Tambi\u00e9n proporcionamos una rotaci\u00f3n de guardia continua para que est\u00e9 disponible para servir a nuestros clientes de forma inmediata.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-4 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-0\" data-row=\"script-row-unique-0\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-0\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row row-container\" id=\"row-unique-1\"><div class=\"row-background background-element\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"background-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"background-inner\" style=\"background-image: url(https:\/\/infinitymec.com\/wp-content\/uploads\/2020\/08\/sectionheader-maintenance.jpg);background-repeat: no-repeat;background-position: center center;background-attachment: scroll;background-size: cover;\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div><div class=\"row limit-width row-parent\" data-minheight=\"350\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-12 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-1\" data-row=\"script-row-unique-1\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-1\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row vc_custom_1592946345311 row-container\" style=\"margin-top: -200px ;\" id=\"redheadsq\"><div class=\"row no-top-padding single-bottom-padding single-h-padding limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-bottom pos-center align_center column_parent col-lg-5 one-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell single-block-padding style-color-177857-bg has-bg\" ><div class=\"uncont\" ><div class=\"vc_custom_heading_wrap redheadspc\"><div class=\"heading-text el-text\" ><h2 class=\"h2 font-weight-200 text-color-xsdn-color text-uppercase\" ><span>Preventive Maintenance<\/span><\/h2><\/div><div class=\"clear\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-7 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><\/div><\/div><\/div><\/div><\/div><script id=\"script-redheadsq\" data-row=\"script-redheadsq\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"redheadsq\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row row-container\" id=\"row-unique-2\"><div class=\"row limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-8 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><div class=\"vc_custom_heading_wrap\"><div class=\"heading-text el-text\" ><h2 class=\"h2\" ><span>Il vantaggio della manutenzione \u00e8 la riduzione dei tempi di fermo macchina.<\/span><\/h2><\/div><div class=\"clear\"><\/div><\/div><div class=\"uncode_text_column\" ><p>Alla Infinity, offriamo piani di manutenzione preventiva per mantenere in funzione la vostra azienda e per garantire prestazioni ottimali delle vostre macchine. Ogni piano inizia con un audit in loco che viene effettuato ogni sei mesi, ispezioni approfondite, consigli di aggiornamento e il riordino delle scorte dei pezzi di ricambio. Inoltre, con pi\u00f9 di 20.000 pezzi di ricambio a disposizione, rimetteremo in funzione la tua macchina in pochissimo tempo.  I nostri piani offrono:<\/p>\n<ul>\n<li>La sicurezza del cliente che sa che la sua macchina funzioner\u00e0 al massimo livello meccanico ed elettrico<\/li>\n<li>La sostituzione dei pezzi durante il tempo di inattivit\u00e0 pianificato invece che durante quelli non pianificati<\/li>\n<li>Il tracciamento di eventuali parti costantemente usurate per le future revisioni o aggiornamenti della progettazione.<\/li>\n<li>Pezzi e assemblaggi che verranno prodotti, fissati, assemblati, messi in tensione e serrati secondo le specifiche OEM.<\/li>\n<li>Durata prolungata della macchina<\/li>\n<li>Creazione di un rapporto di fiducia cliente-OEM<\/li>\n<\/ul>\n<p>\n<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-4 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-2\" data-row=\"script-row-unique-2\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-2\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row row-container\" id=\"row-unique-3\"><div class=\"row-background background-element\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"background-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"background-inner\" style=\"background-image: url(https:\/\/infinitymec.com\/wp-content\/uploads\/2020\/08\/sectionheader-audit.jpg);background-repeat: no-repeat;background-position: center center;background-attachment: scroll;background-size: cover;\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div><div class=\"row limit-width row-parent\" data-minheight=\"350\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-12 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-3\" data-row=\"script-row-unique-3\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-3\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row vc_custom_1592946345311 row-container\" style=\"margin-top: -200px ;\" id=\"redheadsq\"><div class=\"row no-top-padding single-bottom-padding single-h-padding limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-bottom pos-center align_center column_parent col-lg-5 one-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell single-block-padding style-color-177857-bg has-bg\" ><div class=\"uncont\" ><div class=\"vc_custom_heading_wrap redheadspc\"><div class=\"heading-text el-text\" ><h2 class=\"h2 font-weight-200 text-color-xsdn-color text-uppercase\" ><span>AUDIT DELLA MACCHINA<\/span><\/h2><\/div><div class=\"clear\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-7 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><\/div><\/div><\/div><\/div><\/div><script id=\"script-redheadsq\" data-row=\"script-redheadsq\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"redheadsq\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row row-container\" id=\"row-unique-4\"><div class=\"row limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-8 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode_text_column\" ><p>Gli audit di Infinity garantiscono che la vostra apparecchiatura funzioni ai livelli di produzione previsti e monitora la macchina, a livello preventivo, per evitare guasti futuri e perdite delle entrate di produzione. Il nostro processo di audit viene registrato meticolosamente per conservare la cronologia delle assistenze e l\u2019inventario dei pezzi di ricambio.<\/p>\n<h4>Gli audit di Infinity Machine includono:<\/h4>\n<ul>\n<li>Ispezione in loco di tutte le macchine, ogni 6 mesi.<\/li>\n<li>Ispezione e diagnosi complete di tutte le macchine ad ogni visita.<\/li>\n<li>Sostituzioni dei pezzi in base al nostro programma sugli intervalli di manutenzione.<\/li>\n<li>Report documentati sull\u2019assistenza e sulle raccomandazioni fornite dopo ogni visita.<\/li>\n<li>Le parti di ricambio verranno spedite al cliente entro 6 settimane.<\/li>\n<li>Customer is responsible for replacement part installation unless they request tech time to install them at their expense.<\/li>\n<li>Il cliente e l\u2019OEM avranno a loro disposizione la documentazione relativa agli audit a cui fare riferimento e questa sar\u00e0 utile anche per monitorare gli eventuali problemi ricorrenti.<\/li>\n<li>L\u2019OEM terr\u00e0 traccia di ogni audit e degli intervalli di manutenzione per inviare i pezzi corretti per ogni audit.<\/li>\n<li>Al termine di tutti gli audit sulla macchina, \u00e8 possibile richiedere ulteriore formazione sulla macchina stessa.<\/li>\n<\/ul>\n<p>\n<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-4 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-4\" data-row=\"script-row-unique-4\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-4\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row row-container\" id=\"row-unique-5\"><div class=\"row-background background-element\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"background-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"background-inner\" style=\"background-image: url(https:\/\/infinitymec.com\/wp-content\/uploads\/2020\/08\/sectionheader-train.jpg);background-repeat: no-repeat;background-position: center center;background-attachment: scroll;background-size: cover;\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div><div class=\"row limit-width row-parent\" data-minheight=\"350\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-12 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-5\" data-row=\"script-row-unique-5\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-5\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row vc_custom_1592946345311 row-container\" style=\"margin-top: -200px ;\" id=\"redheadsq\"><div class=\"row no-top-padding single-bottom-padding single-h-padding limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-bottom pos-center align_center column_parent col-lg-5 one-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell single-block-padding style-color-177857-bg has-bg\" ><div class=\"uncont\" ><div class=\"vc_custom_heading_wrap redheadspc\"><div class=\"heading-text el-text\" ><h2 class=\"h2 font-weight-200 text-color-xsdn-color text-uppercase\" ><span>SUPPORTO<\/span><\/h2><\/div><div class=\"clear\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-7 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><\/div><\/div><\/div><\/div><\/div><script id=\"script-redheadsq\" data-row=\"script-redheadsq\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"redheadsq\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row row-container\" id=\"row-unique-6\"><div class=\"row limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-4 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><div class=\"icon-box icon-box-bottom  icon-media-image\" ><div class=\"icon-box-content\"><div class=\"icon-box-heading icon-box-fa-1x\"><h3 class=\"h2 font-weight-700\">Test<\/h3><\/div><p><span style=\"font-weight: 400;\">Prima che ogni macchina lasci il nostro stabilimento, viene sottoposta a estenuanti test di accettazione in fabbrica, che verificano il rispetto delle vostre specifiche esatte e verificano il corretto funzionamento della macchina con il vostro prodotto reale. Facciamo test e poi ne facciamo ancora. Lavoriamo a stretto contatto con i clienti, per assicurarci che i livelli di prestazione soddisfino i vostri e i nostri standard, prima della spedizione. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Lavoriamo a stretto contatto con i clienti per assicurarci che i livelli di prestazione soddisfino i vostri standard e i nostri, prima della spedizione.<\/span><\/p>\n<\/div><div class=\"icon-box-icon fa-container\" ><span class=\"text-accent-color btn-disable-hover\"><img decoding=\"async\" class=\"\" src=\"https:\/\/infinitymec.com\/wp-content\/uploads\/2020\/08\/001-project.png\" width=\"64\" height=\"64\" alt=\"project icon transparent png\"  \/><\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-4 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><div class=\"icon-box icon-box-bottom  icon-media-image\" ><div class=\"icon-box-content\"><div class=\"icon-box-heading icon-box-fa-1x\"><h3 class=\"h2 font-weight-700\">Installazione<\/h3><\/div><p><span style=\"font-weight: 400;\">I tecnici di Infinity che si occupano di assistenza hanno l\u2019esperienza adeguata, dal punto di vista meccanico ed elettrico, per installare la vostra apparecchiatura; si occupano di tutto il lavoro necessario per assicurarsi che la macchina sia pronta per la produzione. Il nostro team ha oltre 65 anni di esperienza nell\u2019installazione delle apparecchiature per il confezionamento. Testando la tua apparecchiatura presso il nostro stabilimento, siamo in grado di ridurre i tempi necessari per l\u2019installazione, il che significa che la vostra struttura inizier\u00e0 pi\u00f9 rapidamente con la produzione.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Il nostro team ha oltre 65 anni di esperienza nell&#039;installazione di attrezzature per l&#039;imballaggio. Testando la tua attrezzatura presso la nostra struttura, siamo in grado di ridurre al minimo la durata dell&#039;installazione, che a sua volta mette la tua struttura in produzione pi\u00f9 velocemente.<\/span><\/p>\n<\/div><div class=\"icon-box-icon fa-container\" ><span class=\"text-accent-color btn-disable-hover\"><img decoding=\"async\" class=\"\" src=\"https:\/\/infinitymec.com\/wp-content\/uploads\/2020\/08\/003-repair.png\" width=\"64\" height=\"64\" alt=\"repair icon transparent png\"  \/><\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-4 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><div class=\"icon-box icon-box-bottom  icon-media-image\" ><div class=\"icon-box-content\"><div class=\"icon-box-heading icon-box-fa-1x\"><h3 class=\"h2 font-weight-700\">Formazione<\/h3><\/div><p><span style=\"font-weight: 400;\">Infinity offre la formazione per operatori e tecnici di manutenzione tramite programmi di formazione in aula o in loco. Se necessario, possiamo personalizzare e compilare tutti i manuali delle apparecchiature da utilizzare sia durante la formazione che durante le operazioni quotidiane.<\/span><\/p>\n<\/div><div class=\"icon-box-icon fa-container\" ><span class=\"text-accent-color btn-disable-hover\"><img decoding=\"async\" class=\"\" src=\"https:\/\/infinitymec.com\/wp-content\/uploads\/2020\/08\/004-onboarding.png\" width=\"64\" height=\"64\" alt=\"onboarding icon transparent png\"  \/><\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-6\" data-row=\"script-row-unique-6\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-6\"));<\/script><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"We lead in service by standing behind our machines.At Infinity, we take pride and personal ownership in the quality of [...]","protected":false},"author":1,"featured_media":358,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-29","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - 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